The 9/11 Memorial & Museum: Tickets

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The 9/11 Memorial & Museum FAQs

• How much time do you need to visit the 9/11 Memorial & Museum?
• We would suggest around 2-hours to visit the 9/11 Memorial & Museum.
• Is there a dress code for the 9/11 Memorial & Museum?
• No, no specific dress code, but just be respectful and remember what it’s about.
• Do you need a ticket to visit the 9/11 Memorial?
• No, the 9/11 Memorial is free of charge. However you do need a ticket to visit the 9/11 Museum.
• Can you take bags to the 9/11 Museum?
• There is security screening for all visitors. Only bags smaller than 8x17x19 are allowed.
• What is the 9/11 Memorial and Museum in New York City?
• The 9/11 Memorial and Museum honours the victims of the September 11, 2001, terrorist attacks and the World Trade Center bombing in 1993. It includes a memorial plaza and an underground museum.
• Where is the 9/11 Memorial in NYC?
• It is located at the World Trade Center site in Lower Manhattan.
• What are the main features of the Memorial?
• The Memorial includes two large reflecting pools with waterfalls situated in the footprints of the Twin Towers and surrounded by bronze panels inscribed with the names of the victims that sadly lost their lives to the catastrophe.
• What does the 9/11 Museum contain?
• The 9/11 Museum has artifacts, photographs, recorded testimonies, and exhibits that tell the story of 9/11 and the events leading up to it, and its aftermath.
• How many names are inscribed on the Memorial?
• There are 2,983 names inscribed: 2,977 victims from the 9/11 attacks and six victims from the 1993 World Trade Center bombing.
• Why are the waterfalls significant at the 9/11 Memorial?
• The cascading waterfalls at the 9/11 Memorial are meant to symbolise the loss and absence while providing a tranquil setting for reflection and remembrance.
• Is there an admission fee for the Memorial and Museum in NYC?
• Access to the Memorial is free, but the Museum does have an admission fee. Click HERE for ticket options.
• Can you visit the 9/11 Memorial at night?
• Yes, the Memorial is illuminated at night and open to the public daily.
• What is the Survivor Tree at the 9/11 Memorial?
• A Callery pear tree that survived the attacks and was rehabilitated and now stands as a symbol of resilience.

The 9/11 Memorial Interesting Facts

• Largest Man-Made Waterfalls: The Memorial features the largest man-made waterfalls in North America.
• Size of the Reflecting Pools: Each pool is nearly an acre in size and represents the Twin Towers' footprints.
• Museum Depth: The Museum extends 70 feet below ground, housing parts of the original Twin Towers’ foundations.
• Artifacts Collection: The Museum holds over 70,000 artifacts which include a crushed fire truck and personal items which were recovered from the rubble.
• "Stairway of Survival": The Vesey Street staircase, used by many to escape, is preserved in the Museum.
• Name Arrangement: Names on the Memorial are arranged by relationships rather than alphabetically, reflecting personal and professional connections.
• Pavilion Design: The Museum’s glass pavilion was inspired by the Twin Towers’ architecture.
• ‍Memorial Plaza’s Greenery: The plaza features over 400 swamp white oak trees, chosen for their resilience and long lifespan.